We are either out of stock of this part or it is not something that we regularly keep in inventory; it would have to be special ordered for you. Special order parts may periodically be unavailable, and the price shown may not be up-to-date. Because of this, special order parts orders need to be placed over the phone so that we can provide you with the most up-to-date pricing and availability for this part. Due to circumstances outside of our control, some special orders take additional time to process. We will contact you if your part will take longer than 10 days to arrive at your shipping destination. Regrettably, we are not able to accept returns or provide refunds for any item that was special ordered. Because this item is not returnable, we ask that you ascertain that this is the correct part for your car. If you have any questions about this [Jaguar or Land Rover] part, feel free to contact us and a member of our sales staff will be happy to assist you Thank you for choosing Coventry West for your Jaguar parts needs.